Legal case study

James: an AI Employee inside a personal-injury operating system

How Cloud Radix joined a law firm's public website and private case operations around one governed role.

Direct answer

James supports Delventhal Law Office across intake, case operations, records, documents, analysis, deadlines, communications, and publishing while legal judgment remains with the attorneys.

Inside the system

Built around the work that matters

Every capability is tied to a role, a boundary, and a reason to exist.

01

One role, two surfaces

The public website creates useful, source-backed client information. The private case system organizes the work that follows an inquiry.

02

Deep operating scope

The system covers potential clients, cases, contacts, providers, medical and accident analysis, damages, demands, discovery, expenses, settlement, deadlines, and more.

03Managed pilot

Next stage

Additional communications workflows require separate scoping, disclosure and human escalation. Phone answering is not included in a standard cloud role.

Common questions

What buyers ask next

01What is an AI Employee?

An AI Employee is a named, role-based digital worker with a defined mission, connected business systems, documented authority, approval gates, operating memory, and measurable work. It is designed around a job—not around an open-ended chat window.

02Does an AI Employee replace human authority?

No. Cloud Radix defines what the AI Employee may do, what requires approval, and what it is prohibited from doing. Humans retain authority over consequential business decisions.